Job Description

Main Duties.

• Receives requests for Home Care Services from Supervisors or Patient Coordinators and schedules/reschedules Caregivers based on case required.
• Confirms Caregivers availability and understanding of the case.
• Communicates results to office staff and proper channels.
• Responsible for entering and maintaining schedule in our system (Filemaker Pro) as necessary.
• Confirms /updates history from time to time.
• Responsible for entering and maintaining client and caregiver information in our system.
• Listens and pacifies caregivers whenever they had a problem with the clients.
• Coordinate with Patient Coordinator for needed information for Caregivers, LVN and RN’s.
• Resource to new staffer.
• On call person every 2-3 nights/week and if necessary.
• On call person every Holidays.
• Acts as a person in charge every Sunday then report to Supervisor if necessary.

-Checks Caregivers schedule every Sunday.

-Handles New Client and staff them as necessary.

-Verifies schedules with clients as well as Caregivers.

Interviewing/Recruiting

• Responsible for using appropriate selection techniques in hiring caregivers.
• Responsible for ensuring that all New Hire Paperwork is processed in a timely manner and for safekeeping.
• Completes References Checks in a timely manner.
• Responsible for explaining company’s benefit to new applicants during interview.

Check Hubspot for new applicants, interview over the phone, input to Filemaker

Receptionist

• Assists Receptionist on phone calls, Transferring calls to specific person.

Assisting Accounting Department

• Assisting Employee on signing up on CoAdvantage
• Follow up Employees when necessary
• Verifying Employees Legal Document on CoAdvantage